Revenue Nomad
Kristi Faltorusso

Kristi Faltorusso

Chief Customer Officer · I help CEOs, Founders and CS Leaders build the organizational infrastructure to secure and grow customer revenue.

Cs Team BuildCall Coaching & FeedbackCustomer Onboarding ProgramHealth Score BuildSales Enablement
Revenue size:$5M-$20M$20M-$50M$50M+
Employee size:1–10 employees
Industries:Enterprise SoftwareSaaSMedia & ContentSMB SoftwareCustomer Success & SupportFreight & Trucking
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Operator Overview

I've spent the past 14 years, building scaling and transforming Customer Success and Experience organizations in the B2B SaaS space. I spent the past 5 years as CCO at ClientSuccess supporting customers who were operationalizing ClientSuccess to scale their CS programs. Today I serve as the CEO & Principal advisor at KRISTI FALTORUSSO where I help companies build the infrastructure to do this at scale.

Expertise

Cs Team BuildSelf-claimed
45
Call Coaching & FeedbackSelf-claimed
45
Customer Onboarding ProgramSelf-claimed
45
Health Score BuildSelf-claimed
45
Sales EnablementSelf-claimed
45
Customer Success & Growth

CS & Growth Profile

Retention Scope

Largest single account ARR
$3M

CS Motion

Ownership model
RenewalsExpansion

Portfolio

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Kristi Faltorusso — Chief Customer Officer | Revenue Nomad